Privacy Policy
Last updated: 17/01/2026
1) Who we are
Zycon Domains ("we", "us", "our") operates the website wetyourwhistle.co.uk (the "Site").
Contact: sites_admin@zycon.co.uk
2) Scope & UK laws that apply
This policy explains how we process personal data under the UK General Data Protection Regulation ("UK GDPR"), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 ("PECR").
3) Personal data we collect
- Identifiers: name, email address, phone number, postal/billing address.
- Account & transaction data: login identifiers, purchase history, invoices, payment status (we do not store full card details).
- Communications: messages you send us (e.g., forms or email).
- Technical data: IP address, device type, browser, pages viewed, referral URLs.
- Cookies & similar: see our Cookies Policy for details.
4) Where we get your data
- Directly from you (forms, checkout, email/phone).
- Automatically via your device and cookies when you use the Site.
- From service providers (e.g., payment processors) and, where relevant, public sources.
5) Why we use your data & legal bases
- Provide the Site and services (create/manage orders, domains/services, support). Legal basis: contract (Art. 6(1)(b)).
- Customer support & communications. Legal basis: contract/legitimate interests (Art. 6(1)(b)/(f)).
- Payments & invoicing via trusted processors. Legal basis: contract/legal obligation (Art. 6(1)(b)/(c)).
- Security, fraud prevention & diagnostics. Legal basis: legitimate interests (Art. 6(1)(f)).
- Analytics to improve Site performance. Legal basis: consent where required by PECR; otherwise legitimate interests (Art. 6(1)(a)/(f)).
- Direct marketing (email/SMS) to existing customers about similar products/services. Legal basis: legitimate interests & PECR "soft opt-in". You can opt out anytime. For non-customers, we rely on consent (Art. 6(1)(a)).
6) Cookies
We use cookies and similar technologies. For details of the types we use, purposes, retention, and how to manage your choices, see our Cookies Policy.
7) Sharing your data
We share personal data with:
- Service providers acting as processors (e.g., hosting, analytics, email, payment processing, customer support, domain registries/registrars where applicable).
- Professional advisers (legal, accounting) and authorities where required by law.
- Domain services: If you register/transfer a domain, your data may be shared with the relevant registry/registrar per their policies and applicable law.
We require processors to protect your data and only process it on our instructions.
8) International transfers
Where data is transferred outside the UK, we use appropriate safeguards (e.g., UK IDTA/UK Addendum to the EU SCCs, adequacy regulations) as required by UK GDPR.
9) How long we keep data
We keep personal data only as long as necessary for the purposes above and to meet legal, tax, and accounting requirements. Typical retention ranges from (operational records) to (invoices/financial records). After that, we securely delete or anonymise it.
10) Your rights (UK GDPR)
- Access your data and request a copy.
- Rectify inaccurate or incomplete data.
- Erase data (where applicable).
- Restrict or object to processing (including direct marketing).
- Data portability (where applicable).
- Withdraw consent at any time (where processing is based on consent).
To exercise your rights, contact sites_admin@zycon.co.uk. We may need to verify your identity.
11) Complaints
You can complain to us using the contact details above. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO): ico.org.uk/make-a-complaint.
12) Security
We use administrative, technical, and organisational measures appropriate to the risk to keep your data secure. No online service can be 100% secure, but we work to protect information against unauthorised access, use, alteration, and disclosure.
13) Automated decision-making
We do not carry out automated decision-making that produces legal or similarly significant effects without human involvement.
14) Children
Our Site is not directed at children. If you believe a child has provided us with personal data, please contact us so we can delete it.
15) Third-party links
Our Site may link to third-party websites. Those sites have their own privacy notices; we are not responsible for their content or practices.
16) Changes to this policy
We may update this policy from time to time. We will post the new version on this page and update the "Last updated" date above.
17) Contact us
If you have questions about this policy or your data, contact sites_admin@zycon.co.uk or write to:
Zycon Domains
Pwll-y-Faedda
Erwood
Builth Wells
LD2 3YS